Tel: 0121 742 3664

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Customer Service - The BBQ Store

Here at The BBQ Store We know our BBQs and our Customer Service team are here to help you to ensure you get the right BBQ model for your requirments. With so many BBQ's on the Market today we always advise seeing the BBQ in person before you make your purchase so you can see for yourself the quality of the Burners and BBQ build quality to ensure ou are getting the best BBQ for your needs. We only specilaise in certain BBQ manufactures which are top of the range professional quality BBQ's with outstanding customer support and manufactures warranty. 

We are UK Stockiest for Napoleon Grills, American Bull BBQ, German Buschbeck masonry BBQ and Primo Cermic Grills with ranges aavilable to view in store at our West Midlands BBQ Showroom. We stock a range of BBQ accessories which can be seen in store so why not visist us today as see what amazin offers we have on our BBQ ranges. Our Customer Service team will be able to show you around each bbq so you can see for yourself what you are getting on each BBQ. 

  
Ways to Contact us
  • By Telephone: 0121 7423664
  • By Email: info@bbqstoreuk.co.uk
Opening time:  
  •                       08.00 - 17:00 Mon to Fri
  •                       Closed Saturday
  •                       Closed Sunday 
Twitter @StoreBbq
Visit Our Showroom
Opening Times: Monday to Friday 9am -5pm 
                            Saturday Closed
                            Sunday  Closed                              
 
Your Website says Free Delivery on orders above £75 – does this cover outside the UK?

Our Free delivery service covers the majority of UK mainland. We can and do ship abroad at additional costs, if you’d like to find out about this get in touch and we can advise of the additional shipping costs

I live somewhere where couriers sometimes charge more for delivery ; 

Our free delivery service covers the vast majority of the UK mainland. In a minority of cases our couriers may apply a surcharge for delivery to certain postcodes, sadly we have to pass this charge on to keep our prices the keenest online – if this is the case we’ll contact you to discuss before debiting any funds or shipping your item.

How do I know when my delivery will arrive?

Once your order is processed we’ll advise you of the delivery schedule by email. We use a number of couriers depending on item and location. Large items and palletised deliveries are usually booked in directly with you to arrange a convenient delivery date.


Thank You For Shopping With us

BBQ Store Team
© The BBQ Store. All Rights Reserved.
Company Number: 07862267 | VAT Number: 144176910
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